Terms &Condition

---

Last Updated: October 20, 2026

Welcome to Xpress Herbs. By accessing our website, purchasing our products, or using our online services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

Xpress Herbs provides Traditional Chinese Medicine (TCM) products, herbal supplements, wellness products, consultations, acupuncture, and other wellness services.

All products and services are subject to availability. We reserve the right to update product information, pricing, and service offerings without prior notice, subject to applicable law.

2. Health & Medical Disclaimer

Information provided on our website, including product descriptions, herbal recommendations, educational materials, and TCM constitution assessments, is intended for general informational and educational purposes.

Website content and automated wellness assessments are not substitutes for individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.

Individual results may vary. We do not guarantee specific health outcomes from any product or service.

Always consult an appropriately qualified healthcare professional before using herbal products or supplements, especially if you are pregnant, nursing, taking medications, or managing a medical condition.

Never disregard professional medical advice or delay seeking treatment because of information found on our website.

3. Product Information & Purchases

We strive to provide accurate product descriptions, ingredients, pricing, and availability.

However, occasional errors or changes may occur. We reserve the right to correct inaccurate information and address orders affected by such errors in accordance with applicable law.

Customers are responsible for reviewing product labels, ingredients, instructions, warnings, and recommended usage before use.

4. Appointments & Services

Appointments may be scheduled online, by phone, or in person, depending on location and availability.

Please arrive on time for your scheduled appointment. If you need to cancel or reschedule, we kindly ask that you contact us as early as possible.

Certain treatments may require a health assessment, informed consent, or completion of intake forms before services can be provided.

Service eligibility and treatment recommendations are determined based on individual circumstances and professional assessment.

5. Returns & Exchanges

We accept eligible returns and exchanges within 30 days of purchase, provided products are unopened, unused, and in their original packaging.

For health, hygiene, and safety reasons, opened or used herbal medicines, supplements, and wellness products are generally not eligible for return or exchange.

Exceptions may apply to defective, damaged, or incorrect products.

Please refer to our Returns & Exchanges Policy for complete details. Nothing in this policy limits rights provided by applicable law.

6. Payments & Pricing

All prices are listed in U.S. dollars unless otherwise stated.

Payment is required at the time of purchase or as otherwise specified during booking or checkout.

Applicable taxes, shipping fees, and additional charges will be disclosed where required before payment is completed.

Payments may be processed through secure third-party payment providers.

7. Shipping & Order Fulfillment

Order processing and delivery times may vary based on product availability, shipping destination, and carrier conditions.

Estimated delivery times are not guaranteed. We will handle shipping delays, unavailable items, and other fulfillment issues in accordance with applicable law.

8. Website Use

You agree to use our website only for lawful purposes and not to engage in activities that interfere with its security, functionality, or operation.

All website content, including text, images, logos, and branding, is owned by Xpress Herbs or used with permission and may not be reproduced or distributed without authorization, except as permitted by law.

9. Third-Party Services

Our website may integrate third-party platforms, including GoDaddy and Square, for website hosting, appointment scheduling, and payment processing.

Use of these services may also be subject to the respective providers' terms and privacy policies.

10. Limitation of Liability

To the extent permitted by applicable law, Xpress Herbs is not responsible for losses arising from improper product use, unauthorized website access, or interruptions caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot legally be excluded or limited.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of the website after changes take effect constitutes acceptance of the revised terms where permitted by law.

13. Governing Law

These Terms & Conditions are governed by the applicable laws of the State of California, United States, without limiting any mandatory rights or protections available to consumers.

14. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Xpress Herbs | 颐禾堂

Website: https://www.xpressherbs.com

Email: xpressherbs@gmail.com

Locations: San Diego & Carlsbad, California, USA

© 2026 Xpress Herbs. All Rights Reserved.