Privacy Policy

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Last Updated: October 20, 2026

At Xpress Herbs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, book appointments, or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name, email address, phone number, and contact information.
• Billing, shipping, and purchase information.
• Appointment details and service preferences.
• Health and wellness information provided through consultations, intake forms, or wellness assessments.
• Website usage information, such as cookies and browsing activity.

2. How We Use Your Information

We use your information to:

• Process purchases, payments, and orders.
• Schedule appointments and provide requested services.
• Respond to inquiries and provide customer support.
• Offer personalized wellness recommendations.
• Send appointment reminders and order updates.
• Send promotional communications where permitted by law.
• Improve our website, products, and services.
• Comply with applicable legal requirements.

3. Information Sharing

We may share necessary information with trusted third-party service providers, including website hosting, payment processing, appointment scheduling, and shipping providers.

We do not share personal health information with third parties for their independent marketing purposes without appropriate authorization.

We may also disclose information when required by law.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Health & Wellness Information

Information provided during consultations, health assessments, or our Traditional Chinese Medicine (TCM) Constitution Test may be used to provide requested services and personalized wellness guidance.

We handle health-related information with care and in accordance with applicable privacy requirements.

6. Cookies & Third-Party Services

Our website may use cookies and third-party services, including GoDaddy and Square, to support website functionality, online payments, appointment bookings, and website performance.

Third-party providers may process information according to their respective privacy policies.

7. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may also opt out of promotional emails by following the unsubscribe instructions included in those communications.

To submit a privacy-related request, please contact us using the information below.

8. Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Xpress Herbs | 颐禾堂

Website: https://www.xpressherbs.com

Email: xpressherbs@gmail.com

Locations: San Diego & Carlsbad, California, USA

© 2026 Xpress Herbs. All Rights Reserved.