Exchange & Return Policy

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At Xpress Herbs, your satisfaction and safety are important to us. We accept returns and exchanges within 30 days of purchase, subject to the following conditions:

• Unopened Products: Products must be unopened, unused, and in their original packaging to qualify for a return or exchange.
• Opened Products: For health, safety, and hygiene reasons, we cannot accept returns or exchanges of opened or used products.
• Defective or Damaged Products: If a product is defective, damaged, or incorrect, we will gladly assist with a return or exchange, even if the packaging has been opened.
• Proof of Purchase: A receipt or other proof of purchase is required for all returns and exchanges.

Important Notice

Due to the special nature of herbal medicines, supplements, and health-related products, opened items cannot be resold or reused once their original packaging or safety seal has been broken.

To ensure product quality, hygiene, and the safety of all our customers, we are unable to accept returns or exchanges of opened products unless they are defective, damaged, or incorrect.

Thank you for your understanding and for trusting Xpress Herbs.